It doesn't just end at simple phone support for our customers... Since things like, undeleteing files clients so recklessly deleted isn't always possible, we offer stupidity consultations. We open up user groups to talk about where their stupidity originated. Heredity, social status, the fact that they received a pink slip 3 weeks ago but are still working for the company, are all group discussion topics that bring subjects into the open. Although most of the clients are irreparably moronic for the rest of their lives, we can look at ways of curving the impact of their truly stupid acts from effecting the remainder of the company.