"I remember one client calling... It was about 2am and he used our Priority Out of Hours Wanker Service... He called saying that his screen was blank, his mind was blank, and he needed to start writing a presentation due to management the next morning." recalls technician Bob Goldbalm. "We immediately provided a solution, by asking the user to plug the computer in, "For the thing to work, just plug it in, moron!". "It's moments like this, to hear the squeals of glee from this fucking moron that make me feel like I am doing my job." says Bob shaking his head in disbelief.